The Client, a non-profit company based in Johannesburg, has a vacancy of a Royalty Administration Manager. This is a permanent position that reports to the Chief Distribution Officer. The Client issues licences to music users, collects, manages and distributes royalties on behalf of its members.

The Purpose of the Role

Overseeing the administration of Members’ works, and all related tasks – including, but not limited to, distribution-related tasks (e.g. matching), royalty query management, royalty adjustments and management and processing of notification of undocumented works.

Key Responsibilities

• Develop and implement team development plans and facilitate staff performance contracting.
• Manage staff discipline and address poor performance.
• Develop sectional operational and tactical plans, including annual budgets.
• Review and improve operational processes to enhance distribution efficiency.
• Establish systems to ensure data and financial accuracy, including member workstracking, playlist tracing, and royalty adjustments.
• Strengthen inter-departmental workflows between Royalty Administration andFinance to ensure alignment.
• Administer copyright owner members and repertoire by updating metadata,processing notifications, and documenting works.
• Identify and resolve duplicated works and manage adjustments.
• Assist in running and processing primary royalty distributions, ensuring accuracy anddeadlines are met.
• Update track metadata (performers, copyright owners, ISRCs) across systems.
• Link ISRCs to works through multiple sources to improve processing.
• Support Customer Services with complex queries, ensuring resolution within 10 days.
• Manage financial transactions arising from distributions, adjustments, and disputesin collaboration with Finance.
• Provide data support for audits and reconciliations.

Requirements

• Honour’s degree in Business Administration or Accounting or Statistics.
• Minimum of 5 years’ experience in statistics administration.
• At least 3–5 years in a management role.
• Solid understanding of the music industry and finance fundamentals.
• Strong organizational, time management, and interpersonal skills.
• Proficiency in MS Outlook, Word & Excel (intermediate level).
• Critical thinking and attention to detail.
• Mature, emotionally intelligent and customer focused.
• Assertive, adaptable, and able to work under pressure.
• Strong verbal and written communication skills.
• Ability to be firm and professional.

How to Apply

All applications much be send directly to info@kmglobalconsult.com stating Admin Manager in the subject line.