General Manager: Marketing and CX, ETL

About Econet Telecom Lesotho

Econet is a global TMT (Telecommunications, Media and Technology) group of companies. Econet Telecom Lesotho invites applications from suitably qualified Basotho nationals who wish to develop their careers in the dynamic telecommunications industry.

Main Purpose

To direct the Marketing, Customer Experience and Product Innovation and Development to ensure the strategic positioning, growth and revenue in line with the Strategy for Econet Telecom Lesotho.

Main Duties

  • Marketing and Customer Experience Strategic Planning
  • Annual Operational planning for Marketing and Customer Experience
  • Financial Management and Control
  • Market Intelligence and Communication
  • Corporate Marketing, Branding and Communication
  • Product Innovation and Development
  • Customer Experience and Engagement
  • Marketing of Products and Services
  • Public Relations, Media and Corporate Social Responsibility
  • Managing of the Marketing and Customer Experience department

Qualifications, Experience & Personal Attributes

  • Bachelor’s Degree in Marketing, Sales, Customer Experience, Business or similar
  • Postgraduate degree such as MBA is an added advantage
  • 8 – 10 years’ experience in the relevant field
  • Sound organizational and communication skills
  • Must be able to identify, communicate and ensure implementation of strategies and objectives
  • Must be able to analyze and solve complex problems to achieve the correct outcomes
  • Must be able to plan and organise for the medium to long term future
  • Must be able to lead, manage and develop staff
  • Must be a member of a recognized institute of Marketing Management

How to Apply

All applications must be sent directly to stating ETL-MCX-LSO in the subject line.